Field service operator standing beside a commercial truck making a phone call in bright daylight

Autonomous Technical SupportFor Aftersales Teams.

Fixcard answers inbound fault calls instantly for dealerships, vehicle fleets, and equipment service teams — capturing the problem, triaging urgency, and routing every case toward resolution before an advisor picks up the phone.

01 / The problem

Revenue lost
before work
begins.

When customers call with faults, the process is still manual. Calls get missed, information is captured inconsistently, and triage takes too long — losing demand, slowing resolutions, and preventing issues from becoming repair orders.

01
Missed demand
Every missed or poorly handled call is potential service revenue that never becomes work.
02
Weak intake
Advisors receive incomplete or inconsistent problem descriptions that slow every subsequent step.
03
Slow routing
Breakdowns and technical issues take too long to reach the team that can act on them.
04
Rising costs
Older assets, tighter labor, and higher service costs sharpen the penalty for slow first response.
02 / The solution

Autonomous
intake.
Every call.

Fixcard handles the first interaction when a customer reports a fault. It captures the problem, asks structured technical questions, and moves each case toward resolution faster.

Connects with
CDK DriveTekion ARCDealertrackReynolds & Reynolds
01
Answer instantly
Handle inbound calls after hours, during peaks, or when advisors are occupied.
02
Capture the issue
Collect vehicle details, symptoms, urgency, and useful technical context every time.
03
Ask the right questions
Guide callers through structured fault intake instead of vague back-and-forth.
04
Move to action
Route toward booking, dispatch, or repair order creation with clean structured summaries.
Machinery interface
03 / The intelligence

Torque
World Model.

Torque is Fixcard's domain-specific AI — trained on millions of service interactions across passenger cars, dealership networks, commercial vehicle fleets, and heavy equipment. It understands fault codes, repair sequences, and the physical reality of aftersales and field service.

2M+
Service interactions trained
<400ms
Triage decision time
01
Predictive Triage
Analyze fault patterns and predict resolution paths before technicians are dispatched.
02
Real-time Reasoning
Process diagnostic data and sensor readings to identify root causes instantly.
03
Knowledge Synthesis
Draw from service manuals, past repairs, and technical bulletins to guide every decision.
04
Action Orchestration
Coordinate between remote experts, field techs, and service systems seamlessly.
04 / The return

Every missed call is
money on the floor.

Fixcard isn't a software line item. It's an answer to the three numbers every aftersales operation is judged on — hours burned on the phone, revenue leaking out of the funnel, and repair orders that never got booked.

01
24/7
Time saved

Every fault call answered on the first ring — nights, weekends, peak hours. No hold queues, no callbacks, no voicemail. Advisors stop doing first-line intake and start closing work.

02
0
Money saved

Zero missed calls means zero leakage. No overtime for call coverage, no overflow call centers, no revenue walking to the dealer down the road because nobody picked up.

03
+RO
More money made

More inbound demand converted into booked, billable repair orders. Cleaner triage means the right work hits the workshop sooner — and bays stay full.

First ring
Every call answered
100%
Calls captured & logged
Minutes
From call to triaged case
Zero
Missed revenue events

Stop paying
for missed
calls.

See what your current intake process is costing you — and how much of it Fixcard turns back into booked work. Or skip the pitch and talk to the agent yourself.

30 min · No commitment
or try it now