
Fixcard answers inbound fault calls instantly for dealerships, vehicle fleets, and equipment service teams — capturing the problem, triaging urgency, and routing every case toward resolution before an advisor picks up the phone.
When customers call with faults, the process is still manual. Calls get missed, information is captured inconsistently, and triage takes too long — losing demand, slowing resolutions, and preventing issues from becoming repair orders.
Fixcard handles the first interaction when a customer reports a fault. It captures the problem, asks structured technical questions, and moves each case toward resolution faster.

Torque is Fixcard's domain-specific AI — trained on millions of service interactions across passenger cars, dealership networks, commercial vehicle fleets, and heavy equipment. It understands fault codes, repair sequences, and the physical reality of aftersales and field service.
Fixcard isn't a software line item. It's an answer to the three numbers every aftersales operation is judged on — hours burned on the phone, revenue leaking out of the funnel, and repair orders that never got booked.
Every fault call answered on the first ring — nights, weekends, peak hours. No hold queues, no callbacks, no voicemail. Advisors stop doing first-line intake and start closing work.
Zero missed calls means zero leakage. No overtime for call coverage, no overflow call centers, no revenue walking to the dealer down the road because nobody picked up.
More inbound demand converted into booked, billable repair orders. Cleaner triage means the right work hits the workshop sooner — and bays stay full.
See what your current intake process is costing you — and how much of it Fixcard turns back into booked work. Or skip the pitch and talk to the agent yourself.